Charting for SharePoint - myHelpDesk (by Prexens)

Charting for SharePoint - myHelpDesk

	Monthly report
	Exposes number of tickets opened by month for current year.
	This report is based on a line chart. It uses an ASP.net web services plugged to the Tickets SharePoint list to retrieve and display the number of tickets opened per month for current year.


	Overdues tickets
	Breakdown of overdue and on-time issues.
	This report aims at providing a visual balance between tickets processed on-time and tickets processed overdue through a pie chart. It uses a ASP.net web service plugged to the SharePoint site which computes data used to populate the chart.


	Users workload
	Active tickets assignment breakdown.
	This report aims at providing usefull information about support team workload. It displays through a bar chart all users who have been assigned an active tickets and their corresponding workload.


	Processing time
	Tickets processing time segmentation.
	This reports gives to managers a quick sight about support team efficiency by displaying through an histogram the number of tickets processed per processing time segments.

I want this kit!
1	Get « Charting for SharePoint »
	Download your evaluation copy of Charting for SharePoint from www.prexens.com. Charting for SharePoint is the essential component used to render the charts of this workspace.
2	Get your free copy of the kit
	Download your free copy of this starter kit from www.prexens.com. You are free to improve this kit with your own features.
3	Setup the kit on your environment
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